I would imagine as a SME you don't have the budget to employ full time or even part time staff and although a temp is a 'temp'ting idea, it's still not cost effective as you have to pay for their time even if they're sitting twiddling their thumbs.
Wouldn't it be great if you had a virtual temp? That is someone who can be your virtual receptionist or virtual assistant and deal with all those enquiries remotely and all you have to do is pay for the time they actually spend on your business, or better still a quarterly fee that includes so many calls per month? The latter is good if you only get a few and need simple message forwarding.
If you need a more involved assistant then an hourly rate is best and you only pay for their time, not the whole day! A virtual assistant can take your calls and deal with any email enquiries or social media enquiries which seems to be the way a lot of people get in touch these days - especially if you deal with the general public.
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